Legal notice

Legal Notice under the Act on Specified Commercial Transactions

Store Name
Ailand

Seller
Vaxiv Co., Ltd.

Sales Representative
YOSUKE　NIHEI

Address
BIZSMART Yoyogi
1-25-5 Yoyogi, Shibuya-ku
Tokyo 151-0053
Japan

Additional Charges

・Consumption tax
・Shipping fee: ¥800 nationwide, including tax
・Shipping is free for orders totaling ¥11,000 or more, including tax
・Additional shipping fees may apply to deliveries to Hokkaido, Okinawa, and remote islands. We will contact you by email if this applies.

Delivery

Orders will be shipped within a maximum of 7 days after the order is completed.

Please note that delivery may be delayed during periods of high order volume or for pre-order items.

Payment Methods

The following payment methods are available:

・Credit card payments: Visa, Mastercard, American Express, JCB, and Diners Club


・Shop Pay
・Apple Pay
・Google Pay
・PayPal
・Rakuten Pay
・PayPay
・Merpay
・d Barai
・au Easy Payment

Credit card payments can only be made as a one-time payment.

Please note that available payment methods may vary depending on the terms and conditions of each payment service.

Returns, Exchanges, and Cancellations

We do not accept cancellations after purchase or returns and exchanges for reasons attributable to the customer, such as incorrect sizing or a change of mind.

In the case of defective products or incorrect deliveries, we will arrange an exchange for a non-defective product or issue a refund.

Please contact us within 7 days of receiving the product.

Products returned without contacting us in advance cannot be accepted.

Contact Information

Phone: +81-3-6821-6075
Email: info@vaxiv.co.jp
Business hours: Weekdays, 11:00 a.m.–6:00 p.m. (Japan Standard Time, JST)
Closed on weekends and public holidays.